Reviewed by Mmielcarek a TripAdvisor traveler. 27th February 2020
“Great with minor hick-ups”
Great to have a fridge and ironing facilities in the room. AirCon working wonders.
Fantastic window couch! Marvelous views. But the street noise was always audible in the room - even being on 17th floor I could hear a constant hum from the outside.
Not enough sockets in the room, only 2 by the table and none (universal ones) by the bedsides.
Very long waitig times for the elevator to arrive.
The main room area is a bit dark, not illuminated enough.
Turning on/off one bedside lamp was not possible from the bed itself as the switch was next to the other bed.
The outside window cleanliness left some room for improvement, it was a bit dusty and foggy.
Reviewed by FCZ a TripAdvisor traveler. 26th February 2020
“Great place to stay in Dubai”
Really well located, right near the metro on Sheikh Zayed road. Staff are very attentive & the room was very nice considering the pricing. I'd definitely recommend Towers Rotana for your stay in Dubai.
Reviewed by Archieod a TripAdvisor traveler. 25th February 2020
Well-run hotel with polite staff, I arrived very early and reception organised an early check-in for me which was greatly appreciated. The Long Bar is very good (minor niggle the happy hour should be simple 2 for 1 on basic drinks like other similar hotels)
Reviewed by BarrySanddancer a TripAdvisor traveler. 25th February 2020 United Kingdom
“Good relaxing stay”
We stayed in this hotel for two days prior to a cruise. It was a good location close to the
Finance District and the Dubai Mall, and close to two metro stations. The staff were very pleasant, friendly, courteous and helpful, especially Julie Linn from guest services.
Reviewed by S M a TripAdvisor traveler. 25th February 2020
Great place to stay.
Recently renovated property with really nice and clean rooms.
Excellent location with the metro station within 3 to 4 minutes walk. There is a bank, atm and a grocery store two buildings away which is very convenient.
The staff is also extremely cordial and helpful. Special mention - Mr Ameen who was really helpful and always inquiring if we wanted anything. Really friendly person.
In all a truly wonderful experience...!!!
Reviewed by Marizettelacdan a TripAdvisor traveler. 24th February 2020 United Arab Emirates
“It was excellent”
Much appriciated! Thank you for all staff was very nice and accomodating! Were looking forward for the next visit in every special occassions like this since we first time here in Rotana. It was a very nice experience!
Reviewed by Welshwizard a TripAdvisor traveler. 23rd February 2020 United Kingdom
Really enjoyed our stay at this hotel. Breakfast was amazing, view from room was great and the location is close to the metro! Reception staff were very helpful and we would certainly stay at a Rotana property again.
Reviewed by Alexasu a TripAdvisor traveler. 23rd February 2020 United Kingdom
the hotel is absolutely amazing, most Wonderfull staff I've ever had in any hotel, also good location and amenities. the breakfast buffet was very good, lots to chose from, the room had an amazing view, very clean and well maintain, definitely will stay here again.
Reviewed by Sabarishmenon a TripAdvisor traveler. 23rd February 2020
“HOME AWAY FROM HOME”
Good location. The rooms were comfortable and I had a good stay. The meeting room at the 4th floor had excellent business atmosphere. Raju who was the captain was also excellent. The restaurant at the 2nd floor had good food. Mercy & Surendra were good host..
Reviewed by Premtim a TripAdvisor traveler. 23rd February 2020 The Netherlands
We have truly enjoyed the friendliness and welcoming treatment we have received throughout our stay from the Rotana Staff. The facilities (Sauna, gym, pool) are amazing, the breakfast has been delicious with variety of different choices, real gourmet breakfast!
The view at the Dubai skyline and the positioning of the Rotana hotel can not be better.
Last but not least I want to highlight that the staff is just amazing.
I would highly recommend anyone to book the Rotana hotel. We will book it for sure again.
Thank you and kind regards from Amsterdam to the Rotana team!
Sabrina Beach 27th February 2020 Source: HolidayCheck
Top Hotel: Mein Partner und ich waren letztes Jahr über Silvester da. Das Hotel ist super! Freundliches Personal, tolle Lage und super Service!
Abdulrahman Kuwait 27th February 2020 Source: Booking.com
Exceptional Good: 3 bedroom is huge and all rooms are master rooms. There is additional 4th small master room for the made. Great selection for families
Simon Sweden 27th February 2020 Source: Booking.com
Exceptional Good: Service var över förväntan.
Yaser Saudi Arabia 26th February 2020 Source: Booking.com
جدا رائعة وساعود اسكن لديكم باذن الله Good: سرعه بالاستجابه لخدمة الغرف سرعة خدمة صف السيارة وتسلميها اذا نزلت جدا رائع للعوائل احب اشكر الاستاذ مصطفى وأيلي وهشام قمة بالرقي والاخلاق
Bad: التشك ان جدا يتاخروووون !!! عكس التشك اوت اتمنى التحسين
Markus Germany 26th February 2020 Source: Booking.com
Good location near financial center, downtown Dubai with all you need at hotel and a great bar Good: Sure the location is a great bonus here, as its easy to leave on the skytrain from the hotel, the swimming pool at the separate building as well as the nice fitness center was a great plus. Friendly staff and welcoming atmosphere, received an upgrade after I had to move rooms.
Bad: Didnt have the room I booked available on check in but changed me later on (so all fine)
Sihem Algeria 26th February 2020 Source: Booking.com
2 nuits parfaites
Bad: Le personnel etait extraordinaire La literie etait parfaite Le buffet et le club rotana etait excellent Je reviendrais avec grand plaisir
Vipx2005 Saudi Arabia 26th February 2020 Source: Booking.com
Good Good: 1- الموقع 2- لطافة الموظفين وحسن اهتمامهم 3- النظافه 4- خدمة صف السيارات ممتازه . 5 - ضيافة القهوه العربيه 24 ساعه 6- خدمة العملاء سريعه ومرنه الاستجابه 7- الامانه : فقدت اغراض شخصيه ثمينه وتم ارجاعها وحفظها حتى تم تسليمها لي .
Bad: 1- وجود ديسكو غربي مزعج للعوائل وصوت الموسيقى والرقص مزعج ومسموع عند مصاعد الاستقبال !! . 2- الكلام المعسول من موظفي الاستقبال بدون التنفيذ بوعودهم وعدم المصداقيه. 3- صغر وضيق مساحة صف السيارات امام مدخل الفندق . والتاخير الطويل من التكاسي عند باب الفندق لدرجه مزعجه . 4- وجود المسبح في مبنى اخر غير ملاصق للفندق يجبرك للخروج من الفندق والمشي لمبنى اخر !!!! . 5- اتمام اجراءات الدخول تستغرق وقت طويل جدا . 6- حمام الغرف الشفاط المروحه لاتعمل وضعيفه جدا . 7- اغلب الغرف لايوجد فيها شطاف !!
B M 25th February 2020 Source: Google
الاسياب والممرات للغرف مفروش موكيت غير نظيف.. رائحة الادوار للمدخنين جدا كريهة.. المكام جيد.. لايوجد spa المسبح وغرفة الجم في مبنى اخر في الخلف
Sergey Russia 25th February 2020 Source: Booking.com
Exceptional Good: Отличное месторасположение,вкусный завтрак, доброжелательный персонал,чистота в номере и в гостинице. Хороший клубный лаунж.
Bad: нет такого.
Sussarah South Africa 25th February 2020 Source: Booking.com
Awesome Good: Excellent friendly staff. Location great near Metro.
Bad: Slow with cleaning of rooms.
Renalyn United Arab Emirates 25th February 2020 Source: Booking.com
Exceptional Good: Location
Olesia Russia 25th February 2020 Source: Booking.com
Отлично!Кроме дня отлёта Good: Кровати отличные,персонал внимательный,но женская его часть более ответственная,чем мужская-это про ресепшен.
Bad: Нет бесплатного трансфера от отеля до аэропорта.Нам предложили такси за 50 дирхамов да и отвезли не в тот отель,хотя и на ресепшен парней предупредила об аэропорте Аль-Мактум,и таксисту сказала,и показала билет!!!Мы потратили деньги и нервы,благо,второй таксист добежал с нами до регистрации и пояснил ситуацию на стойке регистрации.Итого,до аэропорта мы потратили 248 дирхамов.
Paul Gibraltar 25th February 2020 Source: Booking.com
Excellent stay, attentive staff all 5* Good: Upgraded to a luxury room!
Bad: Pool was outside of building
Abdulrahman Abdullah 24th February 2020 Source: Google
My fav ❤️😍 hotel clean and good location and they upgraded me this time
William Australia 24th February 2020 Source: Booking.com
Always the best spot for attending Gulf Food Good: Excellent choice at breakfast
Bad: Check in and out is painfully slow